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FAQs

Request a refund

Please select Refund Request in the contact form and document your reasons for requesting a refund. Once validated, your refund will be issued in 5-15 business days.

Share feedback to win free tickets

As a startup, we are committed to building a product our users enjoy. Want to propose a brilliant product feature? Want to nominate a specific influencer? Want to watch a specific content? Contact us here to win a free ticket.

Request technical support

If you need urgent technical support, please contact our customer care team at +1 (212) 287-4093. For other inquiries. please contact us directly.