Frequently Asked Questions (FAQs) ACCESS WEWATCHBeginner setupCreate an accountReset login credentialsAccess from non-US regions WATCH WITH FRIENDSWatch with friendsResize video chat windowsCollapse/expand video chat panelTurn on/off webcam/microphoneChange webcam/microphoneAdjust friends’ volume WATCH/RECORD INFLUENCER CURATIONSWatch influencer curationsAdjust influencers’ volumeRecord influencer curations COMMON ISSUESInvalid promo codeMovie/influencer curation is not playingWebcam/microphone is not workingShowroom is not loadingError messageEchoes/background noises NEED HELPRequest a refundRequest technical supportShare feedback BECOME A PARTNERBecome a content supplierBecome a creative partnerList your own videos Still need help? Contact Us